Inviting members
- Open Members in the organization section of the console.
- Choose Invite, enter the person’s email address, and pick the organization role.
- The invitation appears under Pending invitations until it is accepted.
The roles
The same role names are used at both levels:
A person’s organization role is the default everywhere. A Business Unit role applies inside one unit only.
How a person’s role resolves in a Business Unit
When someone opens a Business Unit, the effective role is decided in this order:- Organization owners and admins always have access, with that role. An organization cannot be locked out of its own Business Unit.
- An explicit role granted in that Business Unit wins next. On the unit’s Members page, the “Role here” column shows it; anything not overridden shows as Inherited.
- Otherwise the organization role is inherited — unless the Business Unit is restricted, in which case there is no fallback and the person has no access.
Setting per-unit roles
Open the Business Unit, then its Members page. Each row shows the person’s organization role and their role here. Pick a different role to override. Choose Reset to organization role to remove the override and return to inheriting.What this means when setting up a team
Examples for an admin:- Most companies need only organization roles. Give planners the Planner role at the organization. Every Business Unit inherits it. Overrides are for exceptions.
- Contractor for one project: invite as organization Viewer, then grant Planner inside the one Business Unit they work in. All other units are view-only.
- Confidential unit: mark the Business Unit restricted in its settings, then explicitly grant a role to each person who should be inside. Everyone else — whatever their organization role — cannot see the unit exists. Organization owners and admins still can.
- Demote locally: a Planner who should only observe one sensitive unit can be overridden to Viewer there, keeping Planner everywhere else.
Rules to know
- No access looks like “not found”, not “no permission”. A member without access to a restricted unit does not see it listed and gets a not-found page on its URLs. The unit’s existence is itself confidential.
- An override is one unit only. Granting Planner in one Business Unit says nothing about any other unit.
- Owners and admins cannot be restricted out. Restricted mode removes the organization-role fallback for regular members. Owners and admins always retain access.
- Absence of an override means “inherit”. Resetting a role is not a removal from the unit — the person keeps whatever the organization role and the unit’s access mode give them.
- Membership of the organization is managed on the organization Members page. Business Unit pages only decide roles, never who is in the company.