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Service items are what a company can order for a booth — a 220V power drop, furniture, a lead scanner. Service orders record who ordered what. Open Exhibition → Services & materials.

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Create and publish a service item

1

Create it

Choose Create item and name it (for example, “Power drop 220V”). It is created as a draft.
2

Describe it

Add a description — what is included, constraints, lead time.
3

Publish

Choose Publish (a confirmation dialog is shown). The item becomes Open — orderable. Items are free today. Pricing will use the same items.
Service items follow Draft → Open ⇄ Closed → Archived and are never deleted. Restoring an archived item lands on Closed.

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Record an order

Orders are recorded from the exhibitor page: open the exhibitor under Exhibitors, choose Record order, and pick:
  • Item — an Open service item.
  • Quantity
  • Note — free text: “back wall, left side”.
The service item page lists every order for that item, across exhibitors.

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Order lifecycle

A cancelled order stays cancelled. Corrections are new orders, not edits to cancelled ones.

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Rules

  • Orders are recorded by the organizer. There is no exhibitor self-service ordering; your team logs requests as they arrive by email or phone.
  • Only Open items take new orders. Draft and Closed items do not appear in the order dialog. Close an item to stop new requests without hiding history.
  • Archiving an item keeps its orders. The item is no longer orderable.
  • Track fulfilment as you deliver. The open-orders count on the items list shows remaining work.
Name items the way venue operations names them — “Power drop 220V”, “Booth cleaning (daily)” — so the list can be handed to contractors.