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An exhibitor is one company in one event — with its own contact, staff roster, booths, service orders and confirmation lifecycle. Find them under Exhibition → Exhibitors (after enabling the module).

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Add an exhibitor

Click Add exhibitor and name the company. It is created as Pending; everything else configures on its detail page:
  • Basics — description, contact name and contact email. The contact email is where company-facing automations deliver: confirmations, booth assignments.
  • Exhibitor profile — the company’s public face: logo, website, introduction. Shown when exhibitors reach the public page.

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Staff roster

An exhibitor’s staff are ordinary attendees wearing the company’s badge — each one is a normal registration for the event, attached to the company. One person can belong to at most one exhibitor per event. Staff arrive two ways:
  1. Automatically, through the badge code (see below) — anyone who registers using the exhibitor’s dedicated code is attached as staff the moment their registration is created.
  2. Manually — click Add staff and pick an attendee already registered for this event; optionally give them a role label such as “Booth lead”. Removing a staff member detaches them from the company but leaves their registration untouched.

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Staff badge code

The badge allotment is a redemption code linked to the exhibitor:
1

Create a code

On Offers & redemptions, create a redemption code — typically pointing at a hidden “Exhibitor staff” ticket type.
2

Link it to the exhibitor

In the Staff badge code section, select the code. One code identifies at most one exhibitor.
3

Share it with the company

The code’s use limit is the badge quota — the page shows “N of M badges used”. Cancelled registrations release their use automatically, so the count never drifts.

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Booths and service orders

  • Booths — the exhibitor page lists the booths allocated to this company. Assigning happens on each booth’s page; from here you can release one.
  • Service orders — click Record order to log what the company asked for: a published service item, a quantity, and a note. Orders can be fulfilled (undoable) or cancelled from either here or the item’s page.

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Lifecycle

  • Confirm and Cancel move between the active states; Reinstate on a cancelled exhibitor returns it to Pending — never straight to Confirmed, so re-confirmation is always a deliberate act.
  • Archive is available from any state; Restore lands on Cancelled, so nothing resumes participation by accident.
  • Exhibitors are never deleted — staff, booths and orders keep pointing at them.

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Rules to know

  • Cancelling an exhibitor does not auto-release its booths. The console shows you the conflict instead of guessing — deallocation is your explicit call, made on each booth’s page.
  • One person, one company per event. An attendee already on another exhibitor’s roster can’t join a second one.
  • The badge code is the quota. There is no separate staff counter — uses are counted from live registrations carrying the code.
  • Every operation on an exhibitor is recorded in its activity log on the detail page.