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A cohort is a named set of attendees: VIP guests, Speakers, Everyone still pending. It is built on the Cohorts page and applied wherever a recipient selection is needed — an email send draft, and automations can add people to a static cohort or branch on membership.

Create a cohort

1

Name it

Choose Create cohort and enter a name. Members are picked on its page.
2

Choose how membership is maintained

  • Static — members change only when edited.
  • Dynamic — rules maintain members. Attendees who start or stop matching move in and out.
3

Fill it

A static cohort’s members come from picking from attendees — filter or search the table and select people — or from freezing the current result of rules as a one-time snapshot. A dynamic cohort keeps its rules. The member list is whoever matches now.
A static cohort can also be created from an email send draft: select recipients and choose Save as cohort.

Rules

Rules are conditions with a match mode — match all conditions (intersection) or match any condition. Each condition tests one fact about a registration: With no conditions, the rules match every attendee. Preview shows how many attendees match now. Every condition needs a value before the cohort can be saved.

Static vs. dynamic

A dynamic cohort applied to a send draft brings in its current members at that moment. The send then records exactly who was addressed.

Rules to know

  • Cohorts are per event and live under Marketing.
  • Membership resolves against the live attendee list when applied. Registrations that no longer exist drop out.
  • A snapshot does not follow its rules. Freezing rule results into a static cohort keeps those people even as facts change. Use a dynamic cohort to track the current set.
  • Automations can add people only to a static cohort. A dynamic cohort derives its own members.
  • Deleting a cohort does not change anything already sent. Send records keep their own recipient lists.

Next

Sending email

Apply a cohort as the audience of a send draft.

Automations

Add people to a cohort, or branch a flow on membership.