- Time — when it happened.
- Actor — the signed-in member who did it.
- Action — what kind of change (create, update, and so on).
- Scope — where it applies: the organization, one business unit, or one event.
- Subject — the object that was changed, with a Details view of the recorded entry.
Three views of one trail
The same trail is readable at three levels, so you look where the question lives:Organization-wide
Organization-wide
Audit log in the organization section shows every console operation across the whole
organization — actor, action, scope and time. This is the governance view, available to
organization owners and admins: use it for “what changed last week, anywhere?” and for
compliance review.
Per business unit
Per business unit
Each business unit has its own Audit log page showing only that unit’s slice of the
trail. A unit’s admins see their own team’s history without wading through — or being shown —
the rest of the organization.
Per event
Per event
Each event has an Audit log page in its navigation: operations on that event — ticket
types, codes, perks, forms and registrations. This is usually the fastest answer to “who
changed this ticket type’s capacity?”
Filtering
Large organizations generate a lot of entries. The Filter bar above the log accepts simple conditions joined withAND — the hint under the field lists the exact syntax. You can narrow by
the kind of object, the action, the actor, the business unit or event, and a date range, then
choose Apply.
Typical questions the filter answers:
- Everything one person did in the last month.
- All changes to redemption codes across an event.
- Every role change in a business unit since a given date.
Rules to know
- The log is append-only. Entries cannot be edited or deleted, by anyone — that is what makes it an audit trail rather than a notes field.
- Only successful changes are recorded. A rejected or failed attempt did not change anything, so it does not appear.
- Reads are not logged. The trail records changes, not who looked at what.
- The organization-wide view is for owners and admins. Members see the slices their business unit roles give them access to.
- Some pages carry a richer history of their own. An attendee’s detail page, for example, shows a registration activity timeline written for reading — approvals, status changes — while the audit log stays the formal ledger. When you need the story, look at the page; when you need the record, look at the log.