> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orriven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Roles

> The five built-in roles and what each may do, area by area — assigned on Members, narrowed per Business Unit.

orriven has five roles, defined by the platform. **Roles** in the organization section of the console is a read-only reference: one row per area of the product, one column per role, each cell listing what that role may do there. Roles are assigned on the organization's **Members** page and narrowed for one person inside a Business Unit on that unit's own Members page — see [Members & roles](/en/organization/members-roles). They are never edited.

## The roles

| Role              | Meant for                                                                                                                                        |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Owner**         | The account owner. Everything an Admin can do, plus deleting the organization.                                                                   |
| **Admin**         | Runs the organization: Business Units, members, invitations, and every governance area — audit log, finance, API keys, webhooks, data & privacy. |
| **Planner**       | Builds and runs events. Full control of a Business Unit's content; can update the unit's settings.                                               |
| **On-site staff** | Day-of-event work. Reads everything in the unit and updates content — check-in, attendee lookups — but creates and deletes nothing.              |
| **Viewer**        | Read-only. Sees the unit and its content, changes nothing.                                                                                       |

## What each role may do

| Area                       | Owner                            | Admin                            | Planner                         | On-site staff | Viewer |
| -------------------------- | -------------------------------- | -------------------------------- | ------------------------------- | ------------- | ------ |
| **Organization**           | Update · Delete                  | Update                           | —                               | —             | —      |
| **Members**                | Create · Update · Delete         | Create · Update · Delete         | —                               | —             | —      |
| **Invitations**            | Create · Cancel                  | Create · Cancel                  | —                               | —             | —      |
| **Teams (business units)** | Create · Update · Delete         | Create · Update · Delete         | —                               | —             | —      |
| **Business unit settings** | Create · Read · Update · Archive | Create · Read · Update · Archive | Read · Update                   | Read          | Read   |
| **Business unit content**  | Create · Read · Update · Delete  | Create · Read · Update · Delete  | Create · Read · Update · Delete | Read · Update | Read   |
| **Audit log**              | Read                             | Read                             | —                               | —             | —      |
| **Finance**                | Refund                           | Refund                           | —                               | —             | —      |
| **API keys**               | Manage                           | Manage                           | —                               | —             | —      |
| **Webhooks**               | Manage                           | Manage                           | —                               | —             | —      |
| **Data & privacy**         | Export · Erase                   | Export · Erase                   | —                               | —             | —      |

What the areas cover:

* **Business unit content** — everything inside a unit's events: ticket types, add-ons, bundles, offers, forms, perks, attendees and registrations, agenda, speakers, venues, emails, cohorts, automations, exhibition, housing, check-in, surveys, reports. *Update* is what running the day needs — checking people in, editing an attendee — which is why On-site staff hold it without *Create* or *Delete*.
* **Business unit settings** — the unit's name, description, timezone, currency, and access mode, and connecting its [payments](/en/organization/payments).
* **Teams (business units)** — creating, renaming, and removing Business Units themselves.
* **Audit log** — the organization-wide trail. The event-level and unit-level views of the same trail come with reading content.
* **Finance** — issuing refunds from an order's detail page. Moving money is never part of content editing.
* **API keys** and **Webhooks** — a key delegates the whole Business Unit to a program; an endpoint sends its entire event stream to another server. Both sit with Finance.
* **Data & privacy** — data-subject export and erasure. See [Data & privacy](/en/organization/privacy).

## Rules to know

* **Roles are fixed.** There is no custom role and no per-role editing. The console assigns roles; it does not define them.
* **Owner and Admin differ in one thing:** only an Owner can delete the organization.
* **Governance is Owner/Admin only** — audit log, finance, API keys, webhooks, data & privacy. Widening a Planner's reach into any of these is not possible.
* **Organization Owners and Admins always resolve with full access inside every Business Unit.** A restricted unit drops the organization-role fallback for everyone else.
* **Everyone who arrives through a shared credential starts as Viewer** — [single sign-on](/en/organization/sso) and the [organization ID](/en/organization/general) alike. A credential proves which company someone belongs to, not how much authority they hold.

## Related

<CardGroup cols={2}>
  <Card title="Members & roles" icon="users" href="/en/organization/members-roles">
    Assigning a role, and overriding it inside one Business Unit.
  </Card>

  <Card title="Business Units" icon="building-2" href="/en/organization/business-units">
    Access modes, and what restricted mode changes.
  </Card>
</CardGroup>
